Our core business offering is IT Services and the foremost of these services is the Solution Design and Deployment Service. It entails clearly understanding a customer's IT needs, designing a solution, testing it and finally deploying it. All the solutions we deliver follow a customized solutions delivery framework that is based on the Microsoft Solutions Framework. This ensures that we constantly deploy quality solutions for all our customers who range from small & medium sized businesses to enterprise-class companies.
We have a team of highly skilled and experienced individuals who undertake these Solution Design and Deployment projects. They provide both project management and systems engineering expertise through the entire project process.
We also offer IT Support Services to our customers. One form of IT Support Service offered by us is characterised by the drawing of a service level agreement (SLA) that clearly defines the level of IT support provided by us to a customer and also states the exact period it covers. This service is charged at a fixed rate over an agreed period e.g. 'X' shillings per month for 12 months. We currently support a good number of our small & medium sized business and enterprise-class clients in this way.
The other form of IT Support we offer allows individual clients to bring their computers and printers to our premises for system configuration, repair and/or servicing. We have a dedicated team of experienced system engineers who are highly trained to handle this work. Bytech has been offering this service for well over decade and a half now and can rightly be called leading experts.
Map To Bytech
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Mon-Fri: 8:30am to 5:00pm
Sat: 8:30am to 12:30pm
off Argwings Kodhek Road
P.O. Box 43779-00100,